Voice of Self Terms Of Service

Effective Date: 2026-06-06 Version: 1.2.15

These Terms of Service (“Terms”) govern your use of Voice of Self, including the iOS app, the public website, direct contact channels, and other related services that link to these Terms (collectively, the “Service”).

Voice of Self is provided by Aleksander Jałtuszyk (“Developer”, “we”, “us”, or “our”).

Contact:

• Email: voiceofselfapp@gmail.com
• Telephone: +48 73 2099027
• Mailing address: Aleksander Jałtuszyk, Skrytka Pocztowa 59, UP Warszawa 93, 02-800, Warszawa
• Support page: /apps/VoiceOfSelf/support/
• Country: Poland

By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you download the app through Apple’s App Store and no custom end user license agreement is presented there, your license to the app is also subject to Apple’s Licensed Application End User Agreement.

1. Eligibility And Authority

You must be at least 16 years old to use the Service.

By using the Service, you represent and warrant that:

• You have the legal capacity to enter into these Terms.
• Any information you provide to us is accurate and kept reasonably current.
• If you use the Service on behalf of a company, organization, or other entity, you have authority to bind that entity to these Terms.
• You are not prohibited from using the Service under applicable export-control, sanctions, or similar laws.

2. License Scope

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Service for your own personal, lawful use, and for the app only on devices you own or control as permitted by the applicable platform rules.

The Service is licensed, not sold. Except for the limited rights expressly granted in these Terms, we reserve all rights, title, and interest in and to the Service.

3. Apple And Platform Terms

If you access the app through Apple, you acknowledge and agree that:

• These Terms are between you and us, not Apple.
• Apple has no obligation to provide maintenance or support for the app.
• Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the app and may enforce them against you.
• You must comply with any applicable third-party terms when using the Service.

4. What The Service Does

Voice of Self is an account-based, subscription-based voice journal and AI-assisted reflection tool. Depending on the features you choose to use, you may record audio, generate transcripts, request AI-assisted reflections, use live questions, interact with local companion animations, sign in for managed account and subscription-based features, or contact us.

Features, workflows, usage limits, pricing, availability, models, prompts, integrations, and supported devices may change at any time. Some features may be experimental, incomplete, or available only in certain app versions, regions, or account states.

We are not required to continue offering any feature, maintain compatibility with every device or OS version, or provide any particular update, release, or support response time.

5. Not Medical, Therapeutic, Emergency, Or Other Professional Advice

The Service is not medical care, therapy, counseling, crisis support, legal advice, tax advice, financial advice, employment advice, insurance advice, or any other professional service.

Do not use the Service as your source of guidance in a crisis, immediate danger, acute distress, or any situation that requires professional judgment or trusted human support. The Service is an observational reflection tool intended to help you notice possible patterns, progress signals, and resolved worries. It is not guidance, advice, a recommendation system, or proof that progress is truly present or absent.

AI-generated output is automated and may be inaccurate, incomplete, outdated, offensive, or unsuitable for your situation. You are responsible for reviewing outputs and treating them only as non-authoritative reflection material, not as a basis for decisions requiring advice, guidance, professional judgment, safety assessment, or proof of progress. You assume all risk of any decision, action, or omission based on the Service, any output, or any delayed or missing output.

The Service may analyze sensitive or difficult subjects that you choose to record or write about. Safety checks, refusals, crisis language, content filters, prompt instructions, and provider safeguards are intended to reduce risk, but they are automated and cannot catch every unsafe, illegal, harmful, or inappropriate input or output. If safety checks do not block content, any resulting reflection is still intended only to summarize, organize, or reflect your words and growth signals, not to instruct you to act or to endorse harmful, illegal, or abusive behavior.

Do not use the Service:

• As an emergency service.
• To diagnose, treat, monitor, or prevent any health or mental-health condition.
• To make decisions that could materially affect a person’s health, safety, liberty, legal rights, employment, credit, housing, insurance, education, or access to essential services.
• As a substitute for your own judgment, professional help, trusted human support, or emergency resources when you are distressed or uncertain what to do.
• In any high-risk or safety-critical context where errors, delay, or failure could cause death, personal injury, severe emotional harm, or significant property or environmental damage.

If you are in crisis or believe you may harm yourself or someone else, contact local emergency services or a qualified crisis resource immediately. Depending on where you are, that may include your local emergency number, 112 in many countries, 911 in the United States, 988 in the United States or Canada, or a local crisis hotline.

Companion animations and visual interactions are decorative interface effects. They are not instructions, safety guidance, emergency signals, health advice, or real-world safety information.

6. Accounts, Credentials, And Device Security

You may be able to open the app, view limited screens, or contact us without completing onboarding or creating an account. The app’s managed AI features, including AI-assisted reflections and live questions, require sign-in and an active free-trial, subscription, entitlement, or other access grant. Voice of Self does not currently offer a user-selected custom AI provider or bring-your-own API key mode.

Supported sign-in methods may include:

• Email and password
• Google Sign-In
• Sign in with Apple

You are responsible for:

• Maintaining the confidentiality and security of your credentials.
• Controlling access to your devices, backups, exported files, and email accounts.
• Keeping local copies, exports, and backups you want to preserve.
• All activity that occurs through your account or devices, whether or not authorized by you, except to the extent caused by our breach of applicable law.

You may not share credentials, transfer account access, or create accounts under false pretenses or in a way that circumvents subscription, rate, or usage limits.

7. Managed AI And Live Questions

If you use managed account AI features, transcript text and related request data needed to fulfill an AI feature may pass through our backend and to the configured AI provider. These managed AI features require sign-in and an active free-trial, subscription, entitlement, or other access grant.

If live questions are enabled, transcript excerpts may be processed during a recording session before the full recording is finished.

We may set, change, or enforce usage caps, token limits, concurrency limits, rate limits, safety filters, or account restrictions at any time to protect the Service, control cost, comply with law, or reduce abuse.

Any moderation, integrity, or safety systems are best-effort only and may miss content, context, abuse, or risk signals.

8. Subscriptions, Billing, And Paid Access

Paid plans are sold through Apple’s in-app purchase system. Apple handles billing, renewals, cancellations, and refunds under Apple’s policies.

Deleting your app account does not automatically cancel an App Store subscription. You must manage cancellation through Apple.

The app may also try to schedule a local device reminder before an upcoming eligible free-trial end or subscription-period end if you have granted notification permission. This reminder is a courtesy, best-effort feature only, depends on notification permission, app/device conditions, and technical availability, and may not be delivered on time or at all. You remain responsible for reviewing, managing, and canceling subscriptions through Apple.

Billing, entitlement, and access states can occasionally be delayed, inconsistent, unavailable, or incorrect due to platform, provider, network, or system faults (for example, webhook delays, provider outages, malformed responses, temporary backend failures, or app/client sync issues). To the fullest extent permitted by law, we are not liable for temporary misclassification of subscription or feature access, delayed status updates, or temporary inability to use paid features while such issues are being resolved.

To the fullest extent permitted by law:

• We do not owe refunds, credits, or price protection except where required by Apple or applicable law.
• We may change paid features, plan structure, usage limits, or pricing with prospective effect for valid reasons, including changes in law, fraud or abuse risk, security, provider or infrastructure cost, technical constraints, product changes, or commercial viability.
• Promotional access, credits, manual overrides, or goodwill exceptions are discretionary, may be revoked, and do not create an ongoing entitlement.

If Apple, RevenueCat, or our systems indicate that you are not entitled to paid access, we may limit or disable the affected features until the entitlement issue is resolved.

9. Acceptable Use

You agree not to, and not to help others to:

• Use the Service unlawfully or in violation of another person’s rights.
• Use the Service to facilitate violence, self-harm, abuse, harassment, hate, fraud, deception, stalking, exploitation, or other harmful conduct.
• Upload, submit, or process content that you do not have the right to use.
• Use the Service to unlawfully record another person or to process identifiable sensitive third-party information, including minors’ information, without all rights, consents, and notices required by law.
• Interfere with, damage, disable, overburden, or disrupt the Service or its security, integrity, moderation, rate limiting, or access-control systems.
• Circumvent usage limits, safety systems, account restrictions, pricing, entitlement checks, or other technical or business controls.
• Reverse engineer, decompile, disassemble, decode, adapt, scrape, benchmark, mirror, or extract the Service, except where applicable law clearly permits that activity despite this restriction.
• Use bots, scripts, automated tools, or other non-human means to access the Service in a way we have not authorized.
• Copy, reproduce, sell, sublicense, rent, lease, distribute, publish, or commercially exploit the Service except as expressly allowed by us in writing.
• Use the Service to build, train, or improve a competing service through unauthorized extraction, systematic testing, or misuse of the Service.
• Publicly disclose benchmarks, stress-test results, or similar performance or comparative analysis about the Service without our prior written consent.
• Misrepresent your identity, affiliation, or authority, or impersonate any person or entity.
• Upload malware, spyware, surveillance code, or other harmful materials.
• Use the Service in any way that creates disproportionate cost, traffic, or operational burden for us or our providers.

10. Your Content, Feedback, And Permissions

You retain ownership of content you create or submit through the Service, such as recordings, transcripts, notes, prompts, direct messages, feedback, issue reports, and similar materials (“Your Content”).

The permission below is limited to operating the Service. It does not let us sell Your Content, publish Your Content publicly, or use Your Content to train our own models.

You are solely responsible for Your Content and represent and warrant that:

• You have all rights needed to create, submit, process, and use it through the Service.
• Your Content and your use of it do not violate law, these Terms, or any third party’s rights.
• Your Content is not intentionally false, deceptive, malicious, or abusive.

You grant us and our service providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, cache, process, transmit, reformat, display to you, make transient or backup copies of, and otherwise use Your Content only as reasonably necessary to:

• Provide and operate the Service.
• Route requests to authentication, billing, hosting, storage, and AI-service providers.
• Protect security, prevent abuse, enforce these Terms, and troubleshoot issues.
• Comply with law and respond to valid legal process.
• Respond to direct messages or issue reports you send.

This license does not transfer ownership of Your Content to us.

If you send us suggestions, ideas, bug reports, feedback, or feature requests, you grant us a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free right to use them for any lawful purpose without notice, attribution, or compensation to you.

11. Monitoring, Enforcement, And Service Management

We may, but are not obligated to, use automated safety checks, provider safety features, rate limits, monitoring, investigation, and other service-management tools, and take any action we reasonably believe is appropriate to protect users, third parties, the Service, or our rights.

To the fullest extent permitted by law, we may without prior notice:

• Warn, suspend, restrict, rate-limit, or terminate access.
• Remove, block, refuse, or disable content or features.
• Reject, defer, limit, or route AI requests when automated safety or policy checks indicate risk.
• Preserve, review, or disclose information where we reasonably believe doing so is necessary for security, fraud prevention, legal compliance, or rights protection.
• Cooperate with regulators, law enforcement, platforms, payment processors, hosting providers, AI providers, or other partners.

We have no obligation to review, pre-screen, or restore any content, account, or feature.

12. Privacy, Local Storage, Exports, And Data Loss

Our Privacy Policy explains how we process personal information.

Voice of Self stores journal content locally after processing unless you export, back up, share, or directly send it elsewhere. Exports, device backups, Files/iCloud locations, email drafts, service providers, and messages you send can create or retain additional copies.

You are responsible for backing up and securing data you want to keep. To the fullest extent permitted by law, we are not liable for lost, corrupted, unrecoverable, delayed, or misdirected data, recordings, transcripts, outputs, exports, or settings.

Deleting your account is intended to remove backend-linked account records as described in the Privacy Policy, but it does not automatically cancel an App Store subscription and does not delete copies that exist only on your device, in your backups, in exports, or in third-party systems that maintain their own records.

If a backend, storage, or provider cleanup step cannot be completed after reasonable retries, we may keep the sign-in account available so deletion can be retried, and the app may show which cleanup steps still failed, rather than finalizing account removal while backend cleanup is still incomplete.

13. Third-Party Services And Links

The Service may depend on or link to third-party products and services, including Apple, Google, Firebase, RevenueCat, hosting providers, AI providers, and email providers.

We do not control and are not responsible for third-party products or services, their availability, security, legality, accuracy, pricing, data practices, or terms. Your use of third-party products or services is governed by the applicable third-party terms and policies.

14. Intellectual Property

Except for Your Content, we own or license all rights in the Service, including the app, website, software, code, prompts, workflows, design, branding, text, graphics, logos, and related materials.

You may not use our name, logos, trademarks, or other brand features without our prior written permission.

15. Disclaimer Of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, OR SYSTEM INTEGRATION.

WITHOUT LIMITING THE ABOVE, WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
• ANY FEATURE, MODEL, PROVIDER, OUTPUT, OR SAFETY CHECK WILL ALWAYS BE AVAILABLE OR WORK AS EXPECTED.
• BUGS, DEFECTS, OUTAGES, DATA-PROCESSING FAILURES, OR DEGRADED USER EXPERIENCE WILL NOT OCCUR.
• ANY OUTPUT WILL BE ACCURATE, COMPLETE, SAFE, OR SUITABLE FOR YOUR NEEDS.
• ANY DEFECT WILL BE CORRECTED.
• THE SERVICE OR FILES SENT THROUGH IT WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

16. Limitation Of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, DEVICE DAMAGE, COST OF SUBSTITUTE SERVICES, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE WERE ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
• EUR 100

THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

WITHOUT LIMITING THE SENTENCE ABOVE, NOTHING IN THESE TERMS LIMITS ANY NON-WAIVABLE CONSUMER RIGHTS OR REMEDIES YOU MAY HAVE UNDER APPLICABLE LAW FOR LACK OF CONFORMITY, FAILURE TO SUPPLY, STATUTORY REFUND RIGHTS, OR OTHER MANDATORY CONSUMER PROTECTIONS.

17. Indemnification

To the fullest extent permitted by law, if your unlawful use of the Service, Your Content, or your breach of these Terms causes a third party to bring a claim against us, you agree to reimburse us for the losses, damages, liabilities, and reasonable costs we incur as a result, including reasonable legal fees.

This section does not require you to reimburse us to the extent a claim was caused by our own violation of law or by liability that cannot be shifted under applicable law.

18. Suspension, Termination, And Discontinuation

You may stop using the Service at any time.

To the fullest extent permitted by law, we may suspend, restrict, or terminate your access to all or part of the Service, with or without notice, if we reasonably believe:

• You breached these Terms.
• Your use creates legal, security, fraud, abuse, safety, or operational risk.
• Your use causes disproportionate cost or burden.
• We are required to do so by a platform, service provider, law, or regulator.
• Continuing to offer the Service or a feature is no longer commercially, technically, or operationally viable.

We may also discontinue all or part of the Service at any time.

To the fullest extent permitted by law, we are not liable for any suspension, restriction, termination, or discontinuation carried out under these Terms.

The sentence above does not limit any non-waivable refund, reimbursement, termination, price-reduction, or other remedy you may have under applicable law if we fail to supply paid digital content or digital services as required by law.

Upon termination, your license to use the Service ends immediately. Sections that by their nature should survive termination will survive, including sections on intellectual property, disclaimers, liability, indemnification, disputes, and miscellaneous terms.

19. Governing Law And Disputes

These Terms are governed by the laws of Poland, excluding conflict-of-laws rules, except to the extent mandatory law in your place of residence gives you additional non-waivable protections.

Before starting a formal legal claim, each party agrees to try in good faith to resolve the dispute informally by providing written notice and allowing at least 30 days for discussion.

To the fullest extent permitted by law, disputes arising out of or relating to these Terms or the Service will be brought in the competent courts of Poland, unless applicable consumer-protection law allows or requires you to bring a claim in your country or place of residence.

To the fullest extent permitted by law, each party will bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, coordinated, representative, or mass action, unless applicable law does not allow that restriction.

Nothing in this section prevents either party from seeking urgent injunctive or protective relief where needed to protect intellectual property, confidential information, platform access, security, or anti-abuse interests.

20. Changes To These Terms

We may update these Terms from time to time for valid reasons, including changes to the Service, applicable law, security, fraud prevention, third-party provider requirements, or business operations. The current version and effective date are published in the hosted legal manifest and surfaced in the app when re-acceptance is required.

To the fullest extent permitted by law, your continued use of the Service after the updated Terms become effective means you accept the updated Terms.

Any update will apply prospectively only and will not retroactively reduce rights you already accrued under mandatory law.

21. Miscellaneous

These Terms, together with any policies or rules that expressly link to them, form the entire agreement between you and us regarding the Service.

If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of the Terms will remain in effect.

Our failure to enforce any provision is not a waiver.

We may assign or transfer our rights and obligations under these Terms as part of a merger, acquisition, asset sale, financing, reorganization, or by operation of law. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We are not liable for delay or failure caused by circumstances beyond our reasonable control.

No joint venture, partnership, employment, fiduciary, or agency relationship is created between you and us by these Terms or your use of the Service.