Support
Need help with Logic Gates?
Questions, feedback or a bug? Email the developer.
alekgameshelp2@gmail.comNothing is sent automatically. Edit the draft and choose any attachments before sending.
What helps
A short message is enough. Include what is relevant:
- What you tried and what happened instead.
- A few steps to reproduce the issue, or a small example circuit.
- App version and device, only if relevant.
Share only what helps explain the issue. Remove private details from screenshots; a complete workspace is usually unnecessary.
Recovery and privacy questions
For an accidentally deleted project or folder, check Trash first. Trash has no automatic expiry. Permanent deletion removes its current entry, but earlier recovery saves may retain a copy. Avoid deleting the app if you need help recovering work: the developer has no remote copy of your circuits, and recovery is not guaranteed.
To move a circuit between devices, use the app's native .logicgates export and import actions where available. An export includes the selected circuit and required definitions, not a complete workspace backup. Check labels and included definitions before sharing. For a file issue, include the format and error message; attach only a small example if needed.
Deleting the app removes its local data. Exported files, recipients' copies and device backups remain separate; manage those through Files, the provider or your Apple backup settings.
The same email handles requests about support correspondence. The developer cannot access or erase circuits stored only on your device.
Logic Gates is intended for learners aged 13 and older. A parent or guardian should send support requests for a child who cannot give valid consent themselves. Avoid including a child's personal information when an anonymous circuit example is enough.