Support

Need help? Email support directly.

Support is intentionally straightforward for now. Send an email, describe what went wrong, and include a little context if you can.

If those options do not open cleanly, copy the support email and draft below.

Suggested subject

PlanKept support

A short description is enough to start. Device and OS details help if you have them.

What to include

A quick note gets the conversation moving.

  • What you were trying to do.
  • What happened instead.
  • Your device and OS version, if you know them.

Please avoid sending sensitive plans, proof, photos, Health details, Screen Time details, AI conversation text, screenshots, or another person's personal information unless it is needed for the support request.

Ready-made draft

Send this as-is or edit it first.

Hi,

I need help with PlanKept.

What happened:
[brief description]

What I expected instead:
[brief description]

Device and OS version (optional):
[example: iPhone 16, iOS 19.0]